Assurance Towing Inc — Privacy Policy Rev. 2026-08-25

Privacy Policy

How Assurance Towing Inc collects, uses, and protects your information — including for text message (SMS) communications.

Information we collect

When you call, text, or submit a request through our website, we may collect: your name, phone number, email address, vehicle information, service location and destination, and payment information needed to complete a service.

How we use your information

SMS / text messaging consent

Your mobile number and SMS consent are not shared with third parties or affiliates for marketing purposes. Message and data rates may apply. Message frequency varies based on your service activity.

Reply STOP at any time to opt out of text messages, or HELP for assistance. You may also opt out by calling us directly at 1-800-674-8949.

Who we share information with

We share information only with the parties needed to complete your service — for example, a driver or subcontractor dispatched to your location, or a payment processor. We do not sell your personal information, and we do not share your phone number or SMS opt-in status with third parties or affiliates for their own marketing purposes.

Data retention

We retain service and billing records for as long as reasonably necessary for business, accounting, and legal purposes.

Your choices

You may opt out of text messages at any time by replying STOP. You may request that we delete personal information we hold about you, subject to legitimate business record-keeping requirements, by contacting us using the information below.

Contact us

Assurance Towing Inc
19007 St. Clair Ave, Cleveland, OH 44117
1-800-674-8949
dispatch@assurancetows.com